INTERVIEW STRUCTURE

• Application deadline: 03/04/2026

• Screening calls: wc 13th April (virtual)

• Final interviews: wc 20th April in person in our London office
  

ABOUT LUCID GROUP  
We are a global healthcare communications agency with deep therapeutic expertise that traverses the asset lifecycle, delivering transformative outcomes for healthcare brands for over 20 years.

Our more than 500 highly trained professionals work with speed and agility to craft and execute breakthrough strategies that maximise performance and unlock a brand's full potential.

ABOUT THE ROLE

This role sits at the centre of how our London office operates day to day.

As Office Manager, you’ll ensure our Southbank workspace runs smoothly, safely, and in a way that enables people to do their best work. You’ll partner closely with internal teams, suppliers, and building management to remove friction, solve problems early, and keep the environment working for everyone.

This is a part-time role (22.5 hours per week) with flexibility across the week.
However, on-site presence is required Tuesday to Thursday, when the majority of stakeholders are in the office.

You’ll take ownership of facilities, supplier coordination, and workplace experience, while supporting key moments that bring teams together.

WHAT YOU'LL BE RESPONSIBLE FOR

Responsibilities in this role extend, but are not limited to:

London Office Support

• Maintain a well-organised, fully functioning office environment across workspaces, meeting rooms, and shared areas

• Act as primary contact for building management, maintenance, and security

• Manage relationships with suppliers and service providers, ensuring consistent delivery

• Support space planning and office improvements alongside the People Team

• Enable smooth day-to-day operations so teams can focus on their work

External venues & collaboration hubs

• Maintain and manage preferred supplier list for external venues (London and South of England)

• Act as point of contact for venue coordination and bookings

• Ensure consistent experience across external collaboration spaces

Workplace experience & events

• Support planning and delivery of internal events, team days, and client moments

• Coordinate logistics for key events, including the annual winter social

• Work with IT, Legal, Finance, and People teams to improve the office experience

Health and safety

• Maintain a safe, compliant working environment aligned to established processes

• Coordinate workstation assessments and workplace adjustments

• Ensure first aid, fire safety, and emergency procedures are in place

• Manage audits, risk assessments, and documentation

• Promote wellbeing and safety best practices across the office

WHAT WE'RE LOOKING FOR

Experience in office or facilities management

• Proven ability to manage suppliers and day-to-day operations

• Experience maintaining safe and compliant workplace environments

• Strong organisation and attention to detail across multiple priorities

• Comfortable working with senior stakeholders and supporting key meetings

• Proactive approach to problem solving and anticipating needs

• Confident building relationships across teams and functions

• Hands-on mindset with a focus on making things work better

BENEFITS OF WORKING WITH US    

Our culture is fundamental to the delivery of transformation. Harnessing the talent and ambitions of those we work with empowers us to deliver our magic. On top of this, our benefits include: 

• Discretionary bonus scheme;

• Contributory pension with Lucid contribution up to 5% of basic salary (enrolment after 3 months of employment);

• Cycle to work scheme;

• 25 working days holiday, 1 Celebration Day of your choice, 4 Christmas closure days plus 8 Bank Holidays per annum (pro-rata for part-time);

• Flexible holiday buy and sell scheme;

• Family friendly policies;

• Private family health and dental cover, including Employee Assistance Programme and a comprehensive employee rewards scheme;

• 4x basic salary life assurance cover;

• Medicash Healthcare Cash Plan (Level 1 company cover)

• Season Ticket Loans;

• Regular incentive schemes aligned to individual and team performance;

WHAT DOES IT MEAN FOR US TO BE LUCID?

At Lucid Group, we transform lives. Always. We believe in providing a culture of authenticity, where we can all be ourselves, make real connections, and enjoy the work that we do. Together.

We empower our people to embark on a journey of growth and advancement by offering meaningful learning and development opportunities.

Central to our ethos is our commitment to cultivating an environment that embraces and respects people of all backgrounds and identities, underpinned by a culture of conscious inclusion and support.

The Lucid values are not just mere words; they are the culmination of our collective efforts. Co-created by our people for our people, these values serve as our guiding principles, ensuring that every decision we make positively impacts the lives of the clients, patients, healthcare professionals, and colleagues we serve.

• Compassionately Human: We think about the human impact of our actions

• Accountable Allies: We are the go-to strategic partners for our clients

• Invent with Intent: We create meaningful solutions to solve real problems

• Courageously Curious: We challenge ourselves to think disruptively

We are an Equal Opportunity Employer and welcome applications from all backgrounds and identities. We are committed to providing an inclusive recruitment experience to everyone.

This commitment to inclusion is explicitly inclusive of race, colour, sex, age, pregnancy, marital status, religion, sexual orientation, gender identity and/or expression or disability.