About the Role

This is a strategic systems ownership role at the heart of Lucid Group’s operational infrastructure.

We are looking for someone who doesn’t just manage systems but truly understands how they connect, scale, and enable smarter decision-making across the organisation. You will take ownership of how our platforms interact, how data flows between them, and ensuring our data is structured, reliable, and decision-ready.

Data Governance

• Define and uphold data standards, integrity, and categorisation

• Ensure consistent reporting logic across systems

Optimisation & Compliance

• Conduct internal system audits to identify risk, inefficiencies, or duplication

• Improve cross-system collaboration and data sharing

• Ensure compliance with GDPR and data governance best practice

Business Partnership

• Act as the primary contact for system and data queries

• Translate business requirements into scalable systems solutions

• Support rollouts, training, and continuous improvement

Essential Skills & Experience

• Proven experience managing and optimising internal business systems (e.g. ERP, PSA, HRIS, CRM, finance, project tools)

• Strong understanding of system integrations, APIs, and data architecture (without being a software engineer)

• Experience mapping and documenting data flows and system dependencies

• Ability to recommend integration strategies and manage external vendors

• Experience with BI tools (Power BI, Tableau or similar)

• Solid understanding of data governance, compliance, and security frameworks

• Experience working cross-functionally and translating technical concepts for non-technical stakeholders

• Strong analytical, problem-solving, and organisational skills

Desirable

• Specific system experience with HiBob, HubSpot, HowNow, Anaplan, Team Tailor, or CMap

• SQL skills and experience working with data warehouses

• Experience producing board-level reporting

• Process improvement knowledge (Lean, Six Sigma)

• Experience delivering systems training or user enablement

• Ability to use data insight to influence strategic decision-making
  

BENEFITS OF WORKING WITH US    

Our culture is fundamental to the delivery of transformation. Harnessing the talent and ambitions of those we work with empowers us to deliver our magic. On top of this, our benefits include: 

• Discretionary bonus scheme;

• Contributory pension with Lucid contribution up to 5% of basic salary (enrolment after 3 months of employment);

• Cycle to work scheme;

• 25 working days holiday, 1 Celebration Day of your choice, 3 Christmas closure days plus 8 Bank Holidays per annum (pro-rata for part-time);

• Flexible holiday buy and sell scheme;

• Family friendly policies;

• Private family health and dental cover, including Employee Assistance Programme and a comprehensive employee rewards scheme;

• 4x basic salary life assurance cover;

• Medicash Healthcare Cash Plan (Level 1 company cover)

• Season Ticket Loans;

• Regular incentive schemes aligned to individual and team performance;

WHAT DOES IT MEAN FOR US TO BE LUCID?

At Lucid Group, we transform lives. Always. We believe in providing a culture of authenticity, where we can all be ourselves, make real connections, and enjoy the work that we do. Together.

We empower our people to embark on a journey of growth and advancement by offering meaningful learning and development opportunities.

Central to our ethos is our commitment to cultivating an environment that embraces and respects people of all backgrounds and identities, underpinned by a culture of conscious inclusion and support.

The Lucid values are not just mere words; they are the culmination of our collective efforts. Co-created by our people for our people, these values serve as our guiding principles, ensuring that every decision we make positively impacts the lives of the clients, patients, healthcare professionals, and colleagues we serve.

• Compassionately Human: We think about the human impact of our actions

• Accountable Allies: We are the go-to strategic partners for our clients

• Invent with Intent: We create meaningful solutions to solve real problems

• Courageously Curious: We challenge ourselves to think disruptively

We are an Equal Opportunity Employer and welcome applications from all backgrounds and identities. We are committed to providing an inclusive recruitment experience to everyone.

This commitment to inclusion is explicitly inclusive of race, colour, sex, age, pregnancy, marital status, religion, sexual orientation, gender identity and/or expression or disability.

As part of our commitment to recruiting and supporting colleagues with disabilities Lucid Group are a committed member of the UK Government’s Disability Scheme, supporting people with disabilities provides us with access to a wider talent pool and enables us to be a force for good in the world by creating fair and equitable access to employment opportunities. Aligned to this scheme we commit to ensuring our recruitment process is inclusive and accessible by:   

1) Offering a guaranteed interview to candidates with disabilities who meet the essential criteria for the role  

 2) Anticipate and provide reasonable adjustments   

3) Support any existing employee who acquires a disability or long-term health condition 

If you wish to apply under this scheme please indicate so when asked on our DEI page which will appear as part of our job application process.